[google chrome] failed to scroll to the top

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wendy's picture
Submitted by wendy on Thu, 07/02/2015 - 20:19
Team(s): 
Software Development
Type: 
Website bug
Status: 
Resolved
Priority: 
Normal
Description: 

The home screen failed to scroll to the top with the Chrome browser. See attached screenshot

Attachment: 

Comments

jordi's picture
Submitted by jordi on Fri, 07/03/2015 - 06:20

Could you please try to make the Chrome browser zoom smaller and see if that works? it is likely that your zoom is currently too large to the point that the website objects are distorted. Also, could you confirm that your zoom size is 125%? we should be able to fix that.

wendy's picture
Submitted by wendy on Mon, 07/06/2015 - 22:49

How do you check the zoom size? I just found the problem exists at certain "window width". It goes away if you stretch the window bigger horizontally, or make it narrower so the top menu becomes a small pull-down icon.

To reproduce the problem, you can start with a very narrow window and then stretch it in the x direction.

lisabell's picture
Submitted by lisabell on Fri, 11/04/2016 - 23:31

Hey guys,
I'm going through all open tasks (for evaluation for my master thesis) and I could not reproduce this problem. I tried zooming and stretching :).
Is this problem still occuring in Chrome, Wendy?
Cheers
Lisa

wendy's picture
Submitted by wendy on Sat, 11/05/2016 - 04:40

Hi Lisa,

Yes, I believe the problem was with the old header. I can not reproduce the problem either. Please close the ticket.

Thanks,

Wendy

jordi's picture
Submitted by jordi on Thu, 12/22/2016 - 09:21

Confirming that this was fixed some time ago. The issue here was that the mobile version would not kick in at the right zoom level, so the upper menu was wrapping around, hiding the top of the screen. If you zoom now a Labdoo page several times, you will see that the mobile version of the page kicks in, and that there is no wrapping around on the menu anymore. Thanks.