Status:
[S4] Deployed and being used
Model:
HP Pavilion Entertainment PC
Additional notes:
*** update:10/3/2014
The overheat problem seems resolved ... need to verify before shipping out
Warning: The laptop processor tends to get hot.
* system crashed during the final check before shipping. need to be debugged.
**UPDATE: 2014-06-22**
Last Edited by User: krchow
##Troubleshooting
- Difficulty with establishing wireless connection
- Wired ethernet connection works
- Initially, computer stated there was missing firmware
- I updated the drivers (Start Menu>>Preferences>>Additional Drivers>>Activate)
- I applied all updates from Update Manager (Start Menu>>System Tools>>Update Manager)
##Other Notes
- Computer does get hot
- Computer would crash and turn off
- Suggestion: elevate the laptop during use
- Removed battery during troubleshooting
##Action Items
- Need to test the battery again
- Need to double-check if all educational packages have been installed
- Need to fix wireless connection
