Ralf and I have taken some initiatives lately to help improve the contribution/donation workflow for new users who don't know much about Labdoo. The idea is that we want to make things really simple for people who don't have the time to create a Labdoo account but who still want to donate a laptop or contribute a trip to carry laptops to a school. Those who have the time and really want to take action, they can create a Labdoo account. Those that don't, they can still make contributions (laptops or trips) via this new mechanism.
I created new buttons that will take users to a form that they just need to fill in. Depending on the country the user selects, this form automatically generates an email to the superhub region in charge of that country. Then a Labdoo volunteer (the superhub manager in this case) can reply back to that user indicating how he/she can make the donation/contribution.
I have integrated the buttons under the quick getting started page:
The workflow is as follows:
- A new user who wants to contribute a laptop or a trip, goes to https://www.labdoo.org/
- The user does not know how Labdoo works and so he/she clicks on the "Learn how it works" orange button.
- The user is taken to this page: https://www.labdoo.org/content/about-labdoo. The user then has three options: (1) either go ahead and click on one of the big buttons to make the contribution (for those who don't have time), or (2) watch a fun video explaining how Labdoo works, or (3) for those who like reading and understand things in more detail they can read the full explanation at the bottom of the page.
There is also a button for those who want to request laptops as well, to ensure we also accommodate for the school requests within this workflow.
I want to ask you guys for feedback. Does this workflow sound good to you based on your experience with Labdoo? any ideas on how to make it better?